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Noticeboard

Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, weekends and bank holidays (day and night) services are commissioned by Swindon PCT.  Please call 111 for the Out Of Hours Service.

Appointments
To make an appointment to be seen at the surgery patients can do the following:  attend in person, telephone for an appointment during normal opening hours or book on line via this webiste following the links below providing you have registered for online access at the surgery.

Zero Tolerance

The NHS operates a Zero Tolerance Policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse that leads to fear for a person’s safety.

In this situation we are obliged to notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it. The PCT is then responsible for providing further medical care for such patients.

STAFF SAFETY AND WELFARE

Our staff do their best to ensure that you receive effective, courteous and prompt attention.  If you are worried or have concerns, we will be happy to try and resolve them.

In return, we ask you to treat us with the same courtesy.  Bullying, verbal abuse or aggressive behaviour will not be tolerated.  In any such situation, the Trust will support and protect staff as appropriate, requesting Police assistance and taking legal action if necessary.



 
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